Archive for the ‘Marketing Tactics’ Category

Rubbermaid Builds Marketing Relationships with Professional Organizers

Saturday, November 7th, 2009

While reading the book Twitterville by Shel Israel, I learned about how a Rubbermaid’s e-marketing manager based in North Carolina, Jim Dietzel (@Rubbermaid), began using Twitter to connect with professional organizers.

This was great timing, because I was preparing to speak at the San Francisco Bay Area Regional Conference of the National Association of Professional Organizers on November 7, 2009, and nothing gives me greater pleasure than uncovering a useful resource that my audience might not be aware of. (My topic was Understand Your Market in 10 Easy Steps. http://snipurl.com/qrcyv)

What was great about Shel’s story is that it reinforces one of the key strategies I teach, which is that in order to employ no-cost or low-cost marketing strategies you need to become aware of where your prospective clients hang out, so that you can (ideally) begin to build reciprocal relationships.

That is, in fact, what Jim Dietzel has done. I suggest that you read Chapter 7 in Shel’s book to get the full story. However, very briefly, Jim first began building a list of all of the professional organizers that he came across on Twitter in May 2008. Then, he published that list in his blog, which enabled an informal community to develop.

Without making any kind of sales pitch about Rubbermaid, Jim created immense goodwill within the organizer community by sharing suggestions, asking for input, giving organizers the opportunity to get publicity and visibility, as well as finding ways to offer discounts on smaller quantity purchases, which were usually only available to larger businesses.

Shel even gives an example of the significant impact the publicity has had on the business of one professional organizer from Austin, Texas, named Lorie Marrero (@ClutterDiet).

Shel provides more details in his book about exactly what Jim did on behalf of Rubbermaid. It represents a marketing strategy that Shel calls “lethal generosity,” where the most influential are the most generous versus the loudest. I highly recommend this strategy and I love the title Shel has bestowed on it.

If you are looking for marketing ideas using social media, you will definitely find Twitterville a worthwhile read.

Low-cost Promotion for Skateboarding Film

Sunday, March 22nd, 2009

The recent Cinequest Film Festival in San Jose had a great example of guerilla marketing. On the sidewalk outside one of the theaters, they were using a freestanding screen to show a skateboarding film to a group of guys who were sitting on their skateboards.

The Importance of Leverage in Marketing

Tuesday, May 27th, 2008

My latest interview is with Alicia Smith, founder of Alicia Smith Consulting & Training LLC, located in Bozeman, Montana (http://www.aliciasmith.com). I’ve taken marketing classes from Alicia at CoachVille and I’m familiar with her products and services, e.g. 90DayMarketingMarathon.com, 90DaystoaProduct.com and DISCNinja.com.

Alicia has a very practical approach to marketing. Throughout this interview, she discusses why a key theme of her business is leverage. As one example, she explains why she believes the term “passive revenue” (or passive streams of income such as books, CDs, tapes, etc.) is a bit of misnomer and why she prefers to use the term “leverage revenue.” She also shares her perspective on why market research is necessary to verify that a product can be implemented and used by a large number of people–rather than just our mothers. She talks about the importance of using DISC assessments with both her clients and in hiring, e.g. virtual assistants.

We also discuss tips from her 90DayMarketingMarathon program, i.e. the business use of email signatures, voice messages, and “Top Ten” articles. (Alicia even gave me an example of how I could revise my email signature to promote my teleclasses. Thanks again, Alicia!) She also talks about the importance of training our clients on how we want them to work with us. Plus, how some of our best ideas come when we take a break from our daily routine.

Alicia is the guest co-host for my Marketing Q&A in May, which will be recorded and available in the audio archives.

Check out my website for more information:: http://www.cheryldowning.com/marketingqanda.htm

An Inside/Out Approach to Marketing and Sales

Tuesday, April 22nd, 2008

I recently had the opportunity to interview Richard Reardon of R&R Business Development (based in Santa Monica, California; http://www.richardreardon.com). I initially met Richard several years ago, when he was a co-founder (with Thomas Leonard, arguably known as the “father of coaching”) of CoachVille’s School of Small Business Coaching.

For me, part of Richard’s competitive advantage is the way he combines practical marketing and sales techniques with what I would call a “New Age” perspective. He emphasizes doing the inner work on understanding your own needs, in order to be successful at marketing and selling.

In our interview, we touched on a broad array of marketing and sales topics, including his “inside/out approach”, selling value vs. services, why tiered pricing allows the prospect to co-create their solution, and how to handle the question of price at the beginning of the sales call. The interview runs approximately 70 minutes. You can download it or listen online.

Richard is also my co-host of April’s Marketing Q&A session, which will be recorded and available in the audio archives.

For more information, check out my website: http://www.cheryldowning.com/marketingqanda.htm.

Business Networking as a Marketing Tool

Monday, March 24th, 2008

Recently, I interviewed Lorraine Lane of Lane Business Consulting (Brooksville, Florida; http://www.lanebusinessconsulting.com) on the topic of how to effectively use business networking.

Lorraine specializes in working with business owners who are overwhelmed, frustrated, isolated and in crisis-management.

On the topic of business networking, Lorraine discusses the strategies she coaches on, including the five business card limit (yes, you read that right), using give-and-take in referrals and more. The interview runs approximately 50 minutes. You can download it or listen online.

Lorraine is also my co-host of the Marketing Q&A session, which will be recorded and available in the audio archives.

For more information, check out my website: http://www.cheryldowning.com/marketingqanda.htm.